Frequently Asked Questions

  • Why is Nuclear SX's price so less 14890/- comparing to other Smart Phones sold in Market and that too with so many features & 2 Leather Covers?
    TVC is India's No.1 Direct to Consumer Company. We bring world class Quality products directly from Factory to you. No Distributor, No Dealer, No Expensive Retail Showroom… This is why around 30 to 50% margin of the middle channel is passed on to you and that's why you can buy world class quality products at much better price than products sold in Retail Market.
  • From where I'll get service for Nuclear SX in case anything goes wrong with the phone?
    Nuclear SX is world's finest quality and a next generation Smartest Phone. The Screen is tested for 3 Lakh operations. Nothing can go wrong with the phone, but still if something happens you can call our 24/7 Customer Care No. 08655099887 and our customer care executive will try to solve problem over phone and if it needs repair, TVC has around 600 Distribution partner's across India. The Distribution Partner job is not just to deliver the product but also to provide service to customers in case of problem. You're shopping with India's No.1 Direct to Consumer Company with proven track record of 13 years and over 5 Million Satisfied & Happy Customers, so shop without worry.
  • Can I buy Nuclear SX on EMI facility?
    Yes, if you have Credit Card of ICICI Bank you can buy Nuclear SX on 6 Months EMI Facility.
  • Can I use internet on both the SIM Card?
    Yes
  • Can I receive calls on both the SIM cards?
    Yes, it is DUAL SIM & DUAL Stand by so you can receive and can call from both the SIM.
  • Are all the Accessories of Nuclear SX easily available in market?
    Nuclear SX is not sold in retail market. You can order all the Accessories like, Battery, Leather Cover, Hands free etc on our website www.nuclearsx.com
  • I want to buy Nuclear SX, but I am little hesitant to buy without touch and feel. What if I don't like the Phone?
    Nuclear SX is the Smartest Phone Ever. it has multi-capacitive touch screen & amazing speed of DUAL Core Processor with more than 250 Inbuilt Features. So disliking is out of question, Nuclear SX is marketed by Indian's No.1 Direct to Consumer Company TVC Skyshop Ltd. Unlike other Online Companies we do not deliver product through courier. TVC has over 600 logistics and customer Support Centers. we are the only company who services over 17000 Pin Codes across India. Our Support Centers works as backbone for Logistics and Customer Care. Our delivery boys carry a demo pcs of Nuclear SX The Smartest Phone Ever. Before paying and taking delivery you can see the demonstration, have touch and feel and check all the accessories of your your ordered Nuclear SX. So order your Nuclear SX on COD (Cash on Delivery) without any worry. However you need to pay a small additional amount of Rs.200/- as delivery charges while ordering on COD.
  • Prepaid Orders -
    You can also book your Nuclear SX through Debit / Credit Cards, Net Banking or even deposit money in TVC Bank A/C. The advantage of Prepaid Order is you get Free Express Delivery, by which we ship a product within 2 working days on receipt of your payment in our bank. The advantage of Prepaid is you also can Gift Nuclear SX to your loved ones. Our Payment Gatways are absolutely safe and secured with India's No.1 Merchant Company. For more details log on to http://www.ccavenue.com, or call our executive on 09223361644. As a policy we have never given money back in our last 13 years of business, but still we appreciate your concern that Nuclear SX is a high end Phone and thats why first time TVC is giving Money Back guarantee on Prepaid orders of Nucear SX5I The Smartest Phone Ever. You can return Nuclear SX to us within 7 days and we will only deduct Rs.1000/- as payment processing & currier charges & will refund your money in your A/C. You can send back the product on following Address –

    TVC Skyshop Ltd.
    Money Back Department
    A-3, Mira MIDC,
    Mira Village, Mira Road (E),
    Thane 401104, India,
    Email ID - customer@tvcskyshop.com
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